Peak Roofing Contractors Customer Satisfaction Survey Please check the box that best describes your experience in the following areas. Survey Answer Key I = Significantly Below Expectation 2 = Slightly Below Expectation 3 = Met Expectation 4 = Slightly Above Expectation 5 = Significantly Above Expectation A. Satisfaction with Peak Roofing's Communication:I. Sufficient information was provided on product and workmanship warranties, materials to be used, or options on roof products and systems.123452. Specifics were given to help you understand and be prepared for the work to be performed.12345B. Satisfaction with Peak Roofing's Professionalism:I. Peak Roofing presented a professional image.123452. Peak Roofing's Employees were courteous.12345C. Satisfaction with the Timeliness of the project:I. Considering reasonable delays caused by the weather, was the scheduled start date met? If not, was a rescheduled start date communicated on a timely basis?123452. Once under way, was the job completed in the time period promised?12345D. Satisfaction with Peak Roofing's Responsiveness:I. Peak Roofing was accessible and responsive to comments, request for information or changes.12345E. Satisfaction with Peak Roofing's Workmanship:I. The finished job met the standards described in your job agreement.123452. The job site was cleaned up.12345F. Satisfaction with the Caring exhibited by Peak Roofing:I. Equipment placement and job performance caused only minor inconveniences to you and your neighbors.123452. Proper care was demonstrated for your property.12345G. Overall Level of SatisfactionG. Considering all factors, please rate your Overall level of satisfaction with Peak Roofing.12345H. Based on your experience with Peak Roofing, would you recommend or refer us to others?YesNoI. Can Peaking Roofing include your Survey and/or comments on their website?YesNo*For security purposes we will only use your first name with last name initial and city only. Additional CommentsName* First Last Property Address*CAPTCHAPhoneThis field is for validation purposes and should be left unchanged.